Do you know that almost 1/4th of the leaders don’t actually listen to their employees? As a business owner, you might have exceptional intelligence and analytical skills but this drawback can simply ruin your career and reputation. If you belong to this group of non-listeners, you can try out these simple yet efficient ways to become a better listener.
- Avoid being a phubber: When you’re concentrating greatly on electronic devices, you become unable to pay attention to what the other person is saying. You might be quite stressed and busy, but this habit makes your persona distracted and rude and leaves a negative mark on your leadership quality.
- Learn new things: If you don’t engage yourself in active conservation with your employees, you’d never be able to learn about their valuable ideas, ways to resolve workplace conflicts etc. On the contrary, when your employees feel heard, they will look up to you as an efficient leader.
- Become a 360 listener: Today, hearing what your staffs are saying isn’t enough anymore. Most of the communications remain non-verbal. A 360 listener not only pays attention to the employees’ words but follows the nonverbal cues as well. When you pay attention to the nonverbal cues like body language, tone of voice and fascial expressions, you can have greater understanding of what the employees are saying and acknowledge their concerns.
Great listening is a crucial skill that a leader can possess. It boosts team spirits, promotes healthier work relationships and places your business goals in easier reach. So, learn and practice this leadership skill for it’s a win-win for both you and your employees.
Copyright 2017 Devin Lloyd. Devin Lloyd is the President and CEO of BizResults Consulting. BizResults Consulting is a full-service human resources management consulting firm based out of Red Deer, Alberta. At BizResults Consulting we partner with you and your management team. We provide you with customized tools to lead your organization and people more effectively. We have a wealth of experience and a team of trusted Associates ready to work with your organization to improve your bottom line. Call us today at 587.877.7797 or visit us online at www.BizResults.ca to book your complimentary Building a High-Performance Organization or Managing Absenteeism consultation. To sign up for our Biz E-newsletter, visit us at: http://bizresults.ca/biz-e-news/ . To complete a short survey on your human resources needs, please visit: https://goo.gl/forms/nGYeXvyPP62h1rKz1